Repairs & maintenance
At Dewit Events, quality is a top priority. Even so, damage can never be entirely ruled out with intensive use. That is why you can count on a fast, professional and durable after-sales service.
- 5 years manufacturer's warranty
- All brands we repair
- Within a week for our own bouncy castles
- ± 2 weeks for other brands
5-year manufacturer's warranty
Bouncy castles from Dewit Events come with a 5-year manufacturer's warranty. Seams coming loose or other damage due to quality are repaired free of charge.
Repairs of all brands
Wherever your bouncy castle was purchased, you can come to us for repairs of all brands and types.
We make sure your bouncy castle is back in top condition, with attention to detail and the use of high-quality materials.
What can we repair?
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Damaged or worn nets -
Tears in the fabric -
Loose or burst seam -
Faulty zip
- Tears in the fabric
- Loose or burst seams
- Damaged or worn nets
- Faulty zips
- Replacing worn Velcro
- Replacing climbing and sliding sheets
- Replacing or fitting broken or missing anchor points
- Damage caused by external factors such as robotic lawnmowers, rodents, wear and tear, etc.
Our approach
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Stitching instead of gluing
We deliberately choose quality and durability. That is why, wherever possible, we prefer stitching to gluing. This results in a stronger and longer-lasting repair.
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Always the original colours
For our own bouncy castles we always use the original colours. We have rolls in virtually every colour, so after the repair there is no visible colour difference between the original and the new parts.
Anti-mould treatment
- Surface mould In the PVC coating: can be partially to completely removed.
- Deep mould Into the nylon threads of the tarpaulin: unfortunately no longer repairable.
In addition to repairs, we also offer a professional anti-mould treatment. The bouncy castle is treated with Cyclone. The result depends greatly on how deeply the mould has already penetrated.
For this reason, we cannot guarantee the final result of the treatment.
Turnaround times
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Our own bouncy castles: within a week
We always give priority to repairing our own bouncy castles. If necessary, we can usually carry out these repairs within a week.
-
Other brands: about two weeks
We naturally also try to complete repairs of other brands as quickly as possible. In most cases this is achieved within about two weeks.
Good to know
May I bring in a wet bouncy castle?
No. Bouncy castles that are brought in must be completely dry. Wet bouncy castles will not be accepted.
How much does a repair cost?
The cost of a repair depends on several factors, such as the extent of the damage, accessibility and the working time required. Feel free to request a free quote.
Request a free quote
Briefly describe the damage and the brand of your bouncy castle. We will contact you as soon as possible.